Gladstone Property
Management

We seriously do not have voicemail on purpose, we care about you and will answer every single telephone call with a real person, 24/7.

All incoming calls will be answered promptly and professionally by a trained person 24 hours a day, 365 days a year.

Back to basics, we learned early in our business you have to answer the phone, which is why we built our business model to answer every single telephone call, bar none.

When we say we are open, we are open at full capacity.

We answer our calls 24 hours a day, we show your home 7 days a week, we process applications, send out and execute leases, run credit reports, approve/deny tenants, hand out keys to move-ins, inspect properties, every single day of the year, including weekends and holidays!

Somebody wants to see your property on a Sunday afternoon, we are here showing it!

Our maintenance model is worry free! As most property management company’s use the maintenance department as a revenue generator - we do not!

Maintenance is an important part of the business, it can make the difference between a good investment and a bad one. We only use licensed, bonded, insured vendors, who back up their work.

With each maintenance order received, we troubleshoot with a standard and systematic approach, which works to save owners a trip charge a small percentage of the time and to conveniently help tenants on the spot.

Work performed is not upcharged by the property management company, ensuring you are receiving fair prices with no upcharges.

To be clear, we do not look for the cheapest vendor, as you get what you pay for. We only use reliable, insured vendors who back up and warranty their work.

We do have a second option, should you choose to manage your own property. We will research the rental comps, photograph, advertise on all the top sites, covering over 90% of where prospective tenants look for their next home.

Our aggressive marketing strategy significantly reduces vacancies. We advertise your home for rent on top websites like Zillow, Trulia, Hotpads, Instagram, Facebook, Craigslist and more.

We pre-qualify tenants prior to scheduling a showing to minimize the traffic through your home, screen applicants thoroughly which includes a Nationwide criminal background and credit check, with verification of employment and income.

We prepare all lease documents and move the tenant in with a property move in inspection.

We are the only property management company in the area open 365 days a year, bar none.

We have never been closed or missed a day since we have been open for over 10+ years. Whether it’s the pandemic, fire, snow, wind, rain, ice or 116 degree temperatures, we are here to help you.

This means your tenants are being helped regardless of the weather, the time of day or if it’s a holiday, we are here to answer their call. Whether it be a maintenance request, a property showing or just some helpful information needed, we are here to help.

No other company can honestly say they answer their phone 24/7/365. This makes a difference for your tenant or prospective tenant, along with your bottom line.

We utilize the latest in software to help provide the best possible experience.

If a tenant has odd hours, our 24/7 support offers this person a customized experience, when it works best for them.

Our automatic reminders on lease renewals, rent increases, and more, helps owners proactively plan.

Our use of 360 degree video, HD Video, High Resolution Images, Texting, Concierge Utility Set Up, Bar Code payment slips (if necessary), and so much more.

We truly are leading the way in advertising. We are casting the widest net in the industry.

We not only advertise your home on the traditional standard websites like Zillow, Trulia, HotPads (where we are a preferred partner), we also post your advertised property on Tik Tok, Instagram, Twitter, Facebook, LinkedIn, Instagram, YouTube and more, reaching a much wider group than those who do not use these social media platforms.

Not only do we advertise like no other, we are always here to answer and respond regardless of what method someone contacts us: text, facetime, email, website and more.

We realize people are busy, so we follow up a minimum of eight times (phone, text and email), with each prospective tenant, delivering the industry’s best results.