We created this page to show a small taste of the nuttiness our staff deals with. Example: Tenant is moving in and requested to meet us early at our office, which we did, we were in the office an hour early. Tenants shows up early, and our team is here meeting with him. Tenant proceeds to leave us a review for not being in the office early, when he is actually sitting in our office, on the couch, an hour before we open. Some people are just Nuts.

NUTS

Check, Please!

By David Cota Wednesday, September 11, 2024

When a tenant called asking if we needed his forwarding address, you could almost hear the wheels turning. Where should we send the check if we don’t have it? Should we use a message in a bottle or maybe a smoke signal? Here’s hoping his new place comes with a sense o...

Unexpected Quality Control

By David Cota Tuesday, September 3, 2024

In an unusual twist of civic duty, a houseless gentleman, stationed in a tent outside one of our properties, gave us a ring on his cell to report a pressing issue: unclean stairs. Yes, that’s right—our unexpected inspector wasn’t just passing through; he was pas...

Fence and Furry Surprises

By Devon Abbott Friday, August 16, 2024

Our landscapers thought they’d seen it all—until they hit a brand-new fence and a surprise puppy party at one of our properties. Ten tiny tail-waggers greeted them with wagging enthusiasm, but adorable as they were, these pups weren’t on the guest list. Looks li...

Mistaken Message

By Devon Abbott Friday, July 12, 2024

Our routine text about an upcoming six-month inspection received a panicked reply not meant for us: "Hey Joe, we need to get the dog out of here, they are coming to do an inspection." Looks like someone thought they were texting their roommate!

The Phantom Pet

By Devon Abbott Thursday, July 11, 2024

A tenant received a violation notice for unauthorized pets and was quite offended, insisting no pets lived there. Yet, during a routine video inspection, evidence of a cat, complete with toys and a cat tree, was unmistakable. The twist? The tenant claimed the cat was just a tempo...

Chill Overload

By Devon Abbott Thursday, July 11, 2024

After receiving a brand-new portable A/C from the owner—adding to the existing A/C, already present ceiling fans, and their own personal fans—a tenant still wanted more! Their latest request? We foot the bill for an extension cord. Are they trying to turn their home i...

The Overzealous Painter

By Devon Abbott Thursday, June 27, 2024

In a colorful twist, our newly hired handyman took "interior painting" to the next level—he painted the house and the couch! Perhaps we should've specified not to decorate the furniture. Talk about a full-coverage job!

The Bouncing Check Dilemma

By Devon Abbott Thursday, June 27, 2024

A tenant was miffed when their rent check bounced. They had sent us the check and then, seeing the money still in their account, dashed off to buy groceries. By the time the check tried to clear, the funds were gone—spent on groceries! They were upset with us, but sometimes...

Cat Asthma?

By Devon Abbott Monday, June 24, 2024

In a quirky turn of events, one of our tenants reported mold in her house, claiming it was making her cat asthmatic. Our inspection team went in, searched high and low, but no mold was to be found. However, we did spot a portable air conditioning unit belonging to the tenant. Cou...

Time to make fun of ourselves.

By Devon Abbott Tuesday, June 18, 2024

We had an employee in the field who was home each day at Noon. We called to ask him what is going on? He said I do 8 hours a work in 4 hours. We fired him.

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