We created this page to show a small taste of the nuttiness our staff deals with. Example: Tenant is moving in and requested to meet us early at our office, which we did, we were in the office an hour early. Tenants shows up early, and our team is here meeting with him. Tenant proceeds to leave us a review for not being in the office early, when he is actually sitting in our office, on the couch, an hour before we open. Some people are just Nuts.

NUTS

The Case of the ‘Ignored’ Maintenance Request

The Case of the ‘Ignored’ Maintenance Request

By David Cota Monday, February 3, 2025

Some tenants demand immediate attention. Others? They demand it while completely ignoring reality.

One tenant called in, furious, claiming we never sent anyone to address her maintenance request. No vendor, no response, no one taking her seriously. Sounds terrible, right?

Except—we did send someone. And we have photos from inside her unit to prove it. So unless we’ve mastered ghost contracting, someone isn’t telling the truth.

Why do people lie? We may never know. But if you're going to spin a story, at least make sure there aren’t receipts.

Share

Author

post.authorName
David Cota
Owner
Every ship needs its captain! David, founder and entrepreneur has been sailing the seas of sales and property management for over 25 years and runs a tight ship. His main priority is to provide the crew leading tools in the industry to be Rock Stars for our customers! David thrives on improving day to day and long-term company operations and becoming the best in the industry. It’s rare that David pulls away from his role as Captain, but when he does his long-term girlfriend keeps him smiling a...
Every ship needs its captain! David, founder and entrepreneur has been sailing the seas of sales and property management for over 25 years and runs a tight ship. His main priority is to provide the crew leading tools in the industry to be Rock Stars for our customers! David thrives on improving day to day and long-term company operations and becoming the best in the industry. It’s rare that David pulls away from his role as Captain, but when he does his long-term girlfriend keeps him smiling and grounded! He likes to play tennis, run and swim. David has 1 very special pet bird named A. J., a gift from entertainer Johnny Carson! If you saw David eating a fruit, it would be grapes, and there might even be someone at his side fanning him with palm leaves.
back